Job Description
<h3>Description:</h3>
We’re looking for an awesome and experienced addition to our Client Services team.
If you’re a Senior Account Manager or Account Director looking to take the next step in your career, then this could be the perfect opportunity for you!
A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for strategic marketing, and excellent communication skills.
Soft Skills:
- Communication Skills
- Teamwork
- Adaptability
- Problem-Solving
- Time Management
- Critical Thinking
- Interpersonal Skills
- Creativity
- Decision-Making
- Conflict Resolution
- Attention to Detail
- Self-Motivation
- Active Listening
- Leadership
- Stress Management
- Dependability
Requirements:
- 3+ years’ experience working in a full-service or digital agency environment in a client services role
- Passionate about all things marketing and strategy
- Excellent communication and organisational skills
- Confident coordinating timelines and schedules
- Accurately understands and executes project and creative briefs
- Innovative and creative
- Customer focused
- Self-starter uses initiative
- Fast-learner and multi-tasker
- Sociable with a desire to work in a motivated & fun team
- Thrives in a fast-paced and collaborative environment
- Excellent Microsoft Office skills
- Strong attention to detail
- Clearly articulates feedback
- Natural problem solver
Duties:
- You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service
- Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget
- Progressing marketing activity prescribed for the client
- Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends
- Keeping in touch with clients at key points and proactively reporting results to them
- Dealing with any account issues and resolving with the help of internal teams
- Leading client meetings
- Quality assuring the information we receive and send to the client
- Documenting your work with each client including the use of our job CRM system
- Reviewing results with the team to ensure that everything is on track for the client
- Identifying any opportunities for growth with your clients and ensuring profitability of your accounts
- Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team
- Occasional travel to client meetings
Perks & Benefits:
- Competitive salary dependant on experience
- Bonus scheme
- Flexible start and finish time
- 33 Days holiday (including bank holidays)
- Additional holiday after 5 years of service
- 24 days work from home allowance
- Bupa Health Expenses Plan
- Death in Service cover
- Company Pension
- Creative & culture-filled modern office
- Relaxed working environment
- Regular team events
- Free Nespresso, tea, coffee and fresh fruit
- Job growth & role development
- Be part of a growing and multi-skilled team
Job Application Link: https://harrisoncarloss.com/jobs/account-manager/
