Digital Project Manager

Job Description

A fantastic opportunity is available for a skilled and enthusiastic Project Manager to join the University digital team.

You will help deliver an exciting programme of projects to improve the university’s website and digital services following agile and other methodologies. Upcoming projects that form the digital marketing strategy roadmap include a revamp of the university’s online prospectus, improvements to homepages and a new framework of digital standards and governance models.

You will have the opportunity of working as part of a talented, determined, dynamic and skilled team. Our agile projects bring together multidisciplinary teams from digital, marketing and across the University to deliver products and solutions aligned with our digital principles. You will be responsible for the planning and smooth running of projects following Scrum, Kanban and other methods including working with product owners to define the roadmap of work, project teams to agree the scope of sprints and communicating with other stakeholders to update on progress and resolve blockages.

As the primary project lead for digital marketing projects, you will also act as an advocate for agile project management and giving expert advice, guidance and training in Scrum, Kanban and other methods.

The post holder will report to the Associate Director of Marketing (Digital) and work closely with the Head of Web Services, the Digital Content Manager, and other leads of marketing services.

Join us and benefit from our family-friendly policies, flexible working, generous annual leave entitlement, and pension.

As Project Manager you will:

• Act as project manager and deliver an agreed portfolio of digital strategy roadmap and business as usual projects using an appropriate agile approach.
• Work with product owners and stakeholders to agree on project objectives.
• Lead a collaborative planning process with multidisciplinary teams - prioritising the work that needs to be done against the capacity and capability of the team, identifying gaps in resources, and contributing to solutions which enable requirements to be met efficiently and effectively.
• Facilitate planning meetings, retrospectives, and daily stand-ups.
• Lead and co-ordinate the scoping, technical requirements gathering, estimating, and planning for single or multiple projects.
• Conduct timely oversight forums (e.g., Project Board, Steering Groups, Product Direction Groups) to ensure that project progress is reported in an accurate and timely manner.
• Handle project backlogs and new requests.
• Manage the digital team’s Jira platform.
• Work with the Associate Director of Marketing (Digital) to maintain the Digital Roadmap as a tool to capture and communicate priorities for digital marketing and communication activity and translate these priorities into delivery
• requirements.
• Ensure shared clarity of scope, good estimating, solution development and management of risk and dependencies to anticipate, manage and resolve issues, risks, and impediments that may affect the delivery of the roadmap.
• Monitor progress against the Digital Roadmap and advise the Associate Director of Marketing (Digital) on how to more effectively allocate resources to meet evolving business needs.
• Coach the digital and wider development teams in good project management practice.

In addition to the above, all External Relations staff are expected to:

• Support mission critical activity wider in nature than their own role. Such activities will include a range of initiatives such as the University-wide Open Days, Graduations and Confirmation and Clearing.
• Undertake any other duties commensurate with the grade and nature of the post.
• Make a commitment to their own continuous professional development and undertake training as appropriate.
• Have an appreciation of and commitment to delivering an excellent Student Experience.
• Keep abreast of key policy developments that impact on the HE sector and the work of the department.
• Display a commitment to the success of the University and a belief in its goals and ethos; mutual respect for the roles other colleagues perform; a commitment to productive team work; a professional attitude encompassing conscientiousness, the maintenance of high standards, customer/user friendliness, a positive ‘can-do’ attitude and a drive to add value to the University's core mission.

Digital background

The University digital and marketing teams run and maintain www.liverpool.ac.uk. We publish tens of thousands of pages of key information and functionality which are crucial in helping the University achieve its mission of the Advancement of Learning and the Ennoblement of Life.

To better serve the millions of users we attract each year the University developed a digital strategy in 2019 which led to a set of digital principles and an exciting programme of projects outlined in a roadmap.

We take a user-centred design approach and put our users’ needs at the heart of everything we do. We continually test our work with real people and also value accessibility in the development of our digital products.

The digital team is structured in two sections - Content and Digital Services. We have used agile project management methodology since 2017 and now want to fully embed the approach in order to step up delivery of key projects for the University.

It is currently an exciting time to join the digital team with the University committed to improving its digital services and performance. It is investing in this post plus other roles covering UX, front end development, content and data analysis.

Work Location

External Relations currently operates a hybrid approach to working with staff able to work remotely or on- campus in Liverpool as they wish. However, it will be expected that some time spent on campus will take place to aid relationship and team building, plus project meetings and face to face discussions as necessary. As such it is expected that candidates would be UK based with suitable access to Liverpool.

Come along to an insight event where you can hear more about the role, the work of the team and the investment the University is making into digital on Tuesday 1st February at 5pm.  Please go to www.liverpool.ac.uk/digital-recruitment for more information.

If you have any queries relating to applying for a Vacancy please contact the Recruitment team by email – Jobs@liverpool.ac.uk

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